How to Send Automated Rejection Messages in ClickLeadz

ClickLeadz allows you to automatically send a private rejection message to members you decline — helping you stay polite, professional, and clear about your group criteria.

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Before You Begin #

Make sure:

• You’ve added your Facebook group to ClickLeadz
• You have the Chrome extension installed
• You are logged into ClickLeadz while using Facebook

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Step 1 — Enable the Rejection Message Feature #

1. Open the ClickLeadz Web App
2. Click the Settings (⚙️) icon beside your group
3. Select the Rejection Message tab
4. Toggle Enable Rejection Message ON

A template box will appear.

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Step 2 — Add or Edit Your Rejection Message #

You can:

• Select an existing template
  OR
• Click Create New Template to write one

Example message:

Thanks for your request to join the group.
At the moment we’re only accepting members who meet certain criteria.
You’re welcome to reapply later!

Click Update to save your changes.

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Step 3 — Decline With Message #

Go to:

Facebook → Group → Member Requests

With the ClickLeadz extension running, you’ll see:

• Decline
• Decline & Send Message (appears when enabled)

Click:

Decline & Send Message #

→ The member is declined
→ Your message is sent instantly to them